Norwegian Language Skills jobs abroad
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Customer Support Hero With German Language Skills open_in_new
explore Barcelona , Spain
DESCRIPTION
Heike, Sergi and Torsten are overwhelmed by recent successes and so they are looking for two more people to be the next customer service champions.
We run a small B2B company, which develops the best Fleet Management software for organizations that maintain a fleet of 100 vehicles or more. So a 100% IT shop. Heike handles day to day tasks from Germany, while Sergi and Torsten do the development stuff in Barcelona.
Are you great with people, tech-savvy, and love keeping things organized? We’re looking for a friendly, detail-oriented go-getter to be the first point of contact for our B2B customers.
Here’s what you’ll be doing:
- Customer Support: Help our clients navigate our IT system, troubleshoot issues, and ensure they feel supported every step of the way.
- Invoicing: Manage invoicing like a pro – accuracy is key, and you’ll make sure everything runs smoothly.
- Proposal Writing: Craft clear, compelling proposals that wow prospective clients.
- Client Relations: Keep in touch with our customers and prospects, building strong relationships and helping them see the value in what we do.
REQUIREMENTS
What we’re looking for:
- Someone with excellent communication skills – you’ll be chatting with clients a lot!
- Strong organizational skills – juggling multiple tasks is your superpower.
- Experience with IT systems and customer support tools (or a quick learner who’s eager to pick it up).
- A knack for writing – from proposals to professional emails.
All our customers are based in Germany, so language proficiency is a must.