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DESCRIPTION
Are you a Norwegian, Swedish, or Danish speaker with a passion for sales and travel? Join an international team in Tallinn, Estonia, and help travelers turn their dream journeys into unforgettable experiences.
As a Travel Consultant, you will work with warm inbound leads, guiding guests through their decision-making process and matching them with the perfect voyage based on their needs and dreams. With an uncapped bonus structure and clear performance goals, your success is directly linked to your ability to build trust, create value, and close sales. Join a globally recognized travel brand and be part of a supportive, dynamic work environment.
About the company
Our client is the Estonian branch of a world-leading company in sustainable adventure travel. For over a decade, their Tallinn office has supported guests in planning unique journeys to some of the most stunning and remote destinations worldwide, backed by more than 130 years of maritime heritage. As one of Norway’s most iconic brands, they are a popular attraction for both Norwegian and international travelers.
About Tallinn, Estonia
Tallinn offers a unique combination of historic charm and modern innovation. With its vibrant international community, high quality of life, and easy access to nature, Estonia’s capital is an attractive place to grow both personally and professionally.
What will you do?
- Conduct consultative sales conversations with inbound travelers
- Identify customer needs and recommend tailored voyage solutions
- Build strong relationships and create value through personalized guidance
- Handle bookings from first contact to final confirmation
- Proactively follow up on leads and maximize conversion rates
- Achieve and exceed individual sales targets
- Develop in-depth knowledge of destinations, products, and systems
- Collaborate with colleagues to share best practices and drive team performance
REQUIREMENTS
Candidate profile
- Secondary education completed
- Previous experience in customer service, sales or the travel industry
- Experience in phone-based inbound or outbound sales
- Familiar with Microsoft Office
- Native-level fluency in a Nordic language and strong English skills (written and verbal)
- Embody our clients' core values and proactive sales culture
- Strong communication and objection-handling skills
- Ability to multitask and thrive in a fast-paced environment
- Detail-oriented, self-motivated, and well-organized