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DESCRIPTION
Training Manager | Belgrade/Serbia
Type: Full-time | Managerial Role
Languages: English (Excellent, verbal & written)
Join a fast-growing international company in the iGaming sector as a Training Manager, where your strategic mindset and people-first leadership style will shape the learning culture across teams.
About the Role:
We’re looking for a proactive and experienced Training Manager to lead our training department, develop training strategies, ensure high-quality standards, and align learning initiatives with company goals. If you’re passionate about empowering teams, optimizing performance, and building impactful training programs—this is the place for you.
Key Responsibilities:
Report to the Head of QC & Training and align strategies with company-wide objectives
Lead and mentor a team of supervisors and training specialists
Develop and update training materials, SOPs, processes, and manuals
Oversee planning, delivery, and evaluation of training activities and workshops
Monitor team KPIs and ensure completion of training deliverables on time
Identify gaps and implement improvements using performance data analytics
Ensure consistent documentation and reporting for management review
Participate in new product onboarding, testing, and cross-functional collaboration
Support employee development through individual coaching and feedback
Your Profile:
3+ years of proven managerial experience (teams of 20+ people)
Strong leadership and strategic thinking abilities
Excellent command of English (verbal and written)
Proactive, assertive, and results-driven with strong decision-making skills
Experience designing and delivering effective training programs
Familiarity with KPIs and performance monitoring
Previous experience in the gaming industry is a strong plus
Skilled in Microsoft Office and documentation tools
People- and process-oriented, with a passion for nurturing team development
What We Offer:
Competitive salary
€500 NET per successful job referral
€2,000 NET referral bonus for Turkish-speaking candidates
Private health insurance from day one
FitPass membership after 3 months (sports & lifestyle discounts)
Work in a modern studio in New Belgrade
Friendly, inclusive, and international team culture
Real opportunities for career progression in the iGaming industry
Ready to lead and inspire? Send your CV in English