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explore Athens or WFH out of Greece , Athens or WFH out of Greece


explore Birkirkara , Birkirkara

Technical Support Representative with Lithuanian -Relocation open_in_new
explore Sofia , Bulgaria
DESCRIPTION
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!
For one of our clients – a top provider of digital solutions and AI automation, helping global brands enhance experiences in fintech, high-tech, tourism, and gaming, we are looking for – Technical Support Representative with Lithuanian (Relocation to Bulgaria).
Key Responsibilities:
- Assist customers via phone, email and chat with clear, timely support;
- Handle admin tasks like case processing and record updates;
- Escalate complex issues to the right teams when needed;
- Ensure a smooth, professional customer experience;
- Share insights and help improve processes and resources.
REQUIREMENTS
Requirements:
- Fluency in Lithuanian, plus good English;
- Strong communication and customer focus;
- Basic computer skills and comfort with support tools;
- Ability to handle basic tech issues or guide users online;
- Previous experience in customer support is a plus