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DESCRIPTION
We are looking for an Arabic-speaking Outbound Sales Representative to join a fast-growing international iGaming company in Madrid.
This is a fully on-site role focused on B2C outbound sales, player engagement, and upselling within the Arabic-speaking Middle East market.
You will be part of a growing Arabic team and work under the same management structure as the existing Arabic sales department.
This role is ideal for candidates with a strong sales mindset who are motivated, adaptable, and eager to grow in an international environment.
No previous experience in iGaming is required.
Key Responsibilities
- Perform outbound calls to existing players using a provided contact list
- Engage Arabic-speaking players and build strong relationships
- Upsell and encourage player activity and investment on casino products
- Achieve individual sales targets and performance KPIs
- Accurately log all interactions and activities in the CRM system (Optimus)
- Follow internal procedures, compliance rules, and responsible gaming guidelines
- Collaborate closely with the Arabic sales management team
Requirements
- Native or near-native Arabic (Modern Standard Arabic + dialects)
- Ability to work with Middle East markets
- Strong sales personality and motivation to work in outbound B2C sales
- Previous experience in sales or a sales-driven role (industry background not required)
- Comfortable with outbound calling and target-based environments
- Good multitasking skills and ability to adapt in a fast-paced setting
- Basic CRM experience or willingness to learn
- Available to work fully on-site in Madrid
- Able to start ASAP
Work Schedule
- Full-time, Monday to Friday
- Schedule: 10:00–19:00 or 11:00–20:00 (1-hour break) - schedule tbc
What’s Offered
- Fixed salary: €26k
- Monthly performance bonus: €500–€1,000 (minimum €500 if targets are met)
- Permanent contract under Spanish law
- 22 paid vacation days
- Strong growth opportunities
- Fully on-site role in brand-new offices
- International work environment
About the Company
The company operates within the iGaming industry, providing both service and operational expertise. They support online gaming businesses with marketing, CRM, player retention, and operational know-how, while also managing their own online casino brands.
Founded in 2019, the company has grown to around 80 employees and continues to scale internationally. The Madrid office is newly opened and located in the city center, offering a modern and collaborative work environment.