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Fitbit Customer Support Specialist with French and English

Sofia , Bulgaria

TELUS Digital Bulgaria

Mandatory:

English Advanced

French Proficiency

Company

TELUS Digital Bulgaria

Employment type

Full time

Experience

Entry level

DESCRIPTION

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

If you are excited about health and technology, join our Fitbit Team!

As a Fitbit Customer Support Specialist with French, you will be part of a great team and will:

Help our users with any issues they might have via tickets or calls
Provide solutions to everyday device use questions on a case by case customer-oriented approach
Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
Work with a passionate team of customer-friendly colleagues from an international background

Not bad, right?

REQUIREMENTS

What we expect from you:

Very good knowledge in French language (B2 or similar) for daily communication with customers
Good command of English (B1 or similar) for training and internal communication
Basic understanding of iOS and Android OS features
Demonstrating empathy
Desire to help customers as best as possible and willing to contribute to the team’s success
Result-oriented with personal performance
Friendly and outgoing personality
Looking for a long-term employment

Fitbit jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?