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DESCRIPTION
Hello dear candidate,
Are you looking for your next adventure in Portugal?
We’re looking for bilingual speakers with portuguese medical certificate for multiple disabilities to join us and one of the world’s most well-known brands.
To give customers a consistente path to a great experience, you will:
- Attend all types of contacts made by the customer by voice, email or chat for B2C or B2B business;
- Receive customers and identify their needs;
- Advise customers and potential customers on products and services;
- To initiate customers in the art of coffee tasting and stimulate their curiosity;
- Perform an initial analysis of reported failures in the machines and guide customers as effectively as possible to Technical Assistance;
- Maximize the sale of all available products (coffee, machines and accessories).
REQUIREMENTS
In compliance with the quota system imposed by Law No. 4/2019, of January 10 and its positive action measures, this job advertisement is aimed at people with disabilities.
- Portuguese Medical Certificate for Multiple Disabilities equal to or greater than 60% (mandatory);
- Living in Portugal;
- Experience in customer service;
- Good knowledge of Microsoft Office (Outlook, PowerPoint, Excel...).