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DESCRIPTION
Are you a fluent Turkish speaker, with great communication skills in English? Join our Turkish-Speaking Customer Experts team In Greece
TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of 12.000+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for social media.
Take a step forward and enhance your career by working with us for the most well-known brands in the world.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
REQUIREMENTS
What you will bring:
- Fluency in Turkish
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- You need to be an EU citizen / EU passport holder, or alternatively you need to have a Greek residence permit (providing access to work) or a corresponding digital blue paper.