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DESCRIPTION
Role: Czech speaking Content Moderator
Location: Sofia, Bulgaria
Salary: 3,000 LEV gross per month (roughly 1,200 EUR net p/m)
Operational Hours: 40 hrs per week but rotational within a 24x7 setting (5 days of 8 hrs)
Relocation package: to be discussed individually but can be up to: 150 Euro towards flight reimbursement plus 21 days company accommodation provided on arrival, plus a relocation bonus of 1,500 EUR (paid over first 2 months). Assistance to find long term rental.
Join a Leading Global Team in Online Content Safety
Are you a Czech speaker with a keen eye for detail and a passion for maintaining digital safety? This is your opportunity to join a rapidly growing team dedicated to protecting online communities by ensuring content remains respectful, compliant, and safe for all users.
Our client, a renowned global partner in digital trust and safety services, is currently expanding its operations in Bulgaria and is seeking Czech-speaking Content Moderator to join their vibrant team.
As a Social Media Content Moderator, you will play a key role in supporting one of the world’s largest social media platforms. Your responsibility is to review and moderate user-generated content, ensuring it aligns with platform policies, community standards, and legal regulations. This is a vital role in today’s digital world—where you directly contribute to creating a positive and respectful online environment.
Your Key Responsibilities
- Monitor and review user-generated content, including posts, videos, images, and advertisements
- Identify and escalate content that violates community guidelines or legal regulations
- Conduct content analysis to determine the appropriate action based on predefined policies
- Respond to content issues with professionalism and empathy
- Provide written support and reporting, ensuring consistency and accuracy in documentation
- Ensure prompt and effective resolution of flagged content issues
- Participate in regular team calibration sessions to stay updated on policy changes
- Maintain a high level of discretion and emotional resilience, especially when dealing with sensitive or graphic material
REQUIREMENTS
- Fluency in Czech (written and spoken) – essential
- Good level of English – for internal communication and training
- Strong attention to detail and critical thinking skills
- Comfortable working in a fast-paced, target-driven environment
- Excellent written communication and analytical capabilities
- Ability to maintain professional objectivity, even when reviewing distressing content