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DESCRIPTION
Is a career in Customer Service what you are looking for?
As one of the top 3 leading Technology brands in the world, Microsoft will give you the opportunity to learn and do what you love.
You will not only have one of the technology pioneer companies on your curriculum, you will also learn to work according to their business standards.
Your responsibilities and impact will be:
Answering questions regarding products and services via phone (80% inbound, 20% outbound) and email
Supporting the clients who are mostly small and medium-sized companies in the sectors of health care, industry, administration, trade, finance and education
Finding client-oriented solutions for all kinds of questions with a focus on the product lines
Giving of information about products, prices, and discounts
Finishing orders and sales over the phone
Administrative tasks
Continuously contact existing customers for possible optimization and updates
REQUIREMENTS
Skills, qualifications, and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Do you have a sales attitude, business acumen, good communication skills, pro-active and team player? Then they might have an opportunity for you to join them!
You are fluent in German and have a good command of English
You have experience in sales or are sales-oriented
You have good negotiation skills or want to acquire them!
You work precisely and are comfortable with administrative tasks
You are technically interested
You are motivated, reliable, and committed to your work
You have a drive for excellence and professionalism
You have excellent communication skills
You are a real team player and willing to work with many other nationalities