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DESCRIPTION
Are you passionate about the online world? Do you have an eye for details? Do you have excellent written and verbal communication? Then, join our team as a Content Moderator for Social Media!
In this role, you will review and moderate business content posted on Social Media. Also, you will be working on the Albanian market and helping to build a better experience for our users.
What you'll do
- As a Content Moderator for Social Media, you'll review and moderate online content, posted on the Albanian market;
- Ensure that all information uploaded by users follow the guidelines based on client’s policies;
- Become and remain knowledgeable about policies and community standards;
- Provide and follow best practices used to better achieve client’s KPI’s;
- Use the learned knowledge to propose improvement ideas either internal or external.
REQUIREMENTS
- Native level of written and verbal communication skills in Albanian (mandatory);
- Fluency in English - B2 level (mandatory);
- Natural fast learner, so you can develop your skills within a short period of time;
- Ability to distinguish self-beliefs from moderated content and policies;
- Motivation and positive attitude;
- As a Content Moderator for Social Media, you'll need experience in dealing with high volumes of online content;
- Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).