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Dutch Customer Support at Social Media Platform. Portugal open_in_new
explore Lisbon , Portugal
DESCRIPTION
Are you passionate about Social Media and do you speak Dutch? We have an exciting job opportunity for you! We are in search of Dutch speakers to provide quality support for the Customer Delight Team at a leading social media company. Empower your digital skills and gain privileged know-how with this job opportunity.
Dutch-speaking Advisor for the Customer Delight Team (Lisbon)
The Company
This is one of the five most frequently visited websites in the world that has reinvented social interaction. Their global teams are constantly interacting, solving problems, and working together.
Your Responsibilities
- Process inquiries from new and existing users (small and medium-sized companies) by phone, email, and live chat.
- Offer independent and proactive customer solutions.
- Advise, train, and support the customer before and after the purchase of services.
- Solve technical problems and answer questions about services and products.
REQUIREMENTS
Your Profile
- You are fluent in Dutch and proficient in English (B2).
- You are able to work for the project from Monday to Sunday on rotating shifts.
- You have an interest and passion for Social Media.