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DESCRIPTION
Kick-start your career in a brand-new project in the beautiful city of Gdańsk in Poland!
Key information:
- The role: Digital Customer Service, fully on-site in Gdańsk
Must-have´s:
- German proficiency of min C1 + English level of B2/C1
- Valid EU-passport or work permit
Main perks:
- Relocation support
- Unfixed term contract
- Fully paid professional training
- Private health insurance
Your responsibilities and impact working as a Customer Service will be:
- Providing accurate and detailed information about the company's products, features, and specifications.
- Managing and responding to customer requests through phone and email.
- Assisting customers with product setup, troubleshooting, and usage guidance.
- Processing customer orders, returns, and exchanges.
- Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.
REQUIREMENTS
Skills, qualifications and interests you need to succeed in this role:
- language skills: min C1 in German and min B2 level of English
- A valid work permit (required)
- Living in or willing to relocate to Gdańsk for an international career and life experience
- Excitement about intercultural communication and embracing the expatriate lifestyle