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explore Birkirkara , Birkirkara



Cosmetic Product Consultant in Porto (Dutch Speaker) open_in_new
explore Porto , Portugal
DESCRIPTION
- Managing consumer inquiries regarding information and complaints through various channels.
- Providing excellent solutions, services, product recommendations, and beauty advice in a professional, precise, and timely manner.
- Communicating with othe
REQUIREMENTS
- Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.
- Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.
- Proficiency in Dutch (minimum C1 level).
- English proficiency at B2 level.
- Solid IT skills, including the ability to efficiently use reporting tools for customer interactions.
- Willingness and availability to work flexible shifts.
- Previous experience in the cosmetics and luxury industry is advantageous.
- Knowledge and hands-on experience with digital and social media platforms.
- Prior customer service experience is a plus.