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German Netflix Account Manager-Flight 3 Months Accommodation

Remote , Greece

Job Squad

Mandatory:

German Advanced

Company

Job Squad

Employment type

Experience

Entry level

DESCRIPTION

NETFLIX, focusing on account management, billing support, and technical troubleshooting. This is a remote role based in Greece, where you’ll interact with German speaking users and communicate internally in English when necessary.

REQUIREMENTS

Your Responsibilities

• Answer incoming calls from German speaking customers regarding account, billing, and technical issues

• Assist with login problems, subscription changes, account settings, and payment updates

• Handle technical issues such as app errors, device compatibility, or access interruptions

• Escalate complex queries to internal support teams (in English) via chat

• Follow internal quality and communication guidelines in all interactions

• Participate in weekly team meetings and monthly internal webinars

• Fluent German (C2) and confident English (B2) for reading documentation and internal communications

• Solid PC skills and the ability to learn new systems quickly

• Clear, calm, and professional communication style

• Ability to troubleshoot technical issues in a structured and logical way

• No previous experience required, but familiarity with the platform as a user is an advantage

Fluent In German jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

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