NEW
Italian jobs abroad
41 job offers found
HIGHLIGHTED
starsEasy apply
airplanemode_activeRelocation package
You are seeing job offers with languages
in Europe. Companies publishing with Europe Language Jobs are looking for
multilingual speakers to work in top locations in Europe. Job offers with
languages are published every day on our site, so keep looking for the right
position for you. Complete your CV information and you will be able to see
job offers matching your languages and skills. You can search by language,
country, city and sector and you can do further searches using the Find Jobs
By box. You are only a few clicks away from landing a language job in
Europe!
HIGHLIGHTED
business
history
lightbulb
DESCRIPTION
On behalf of our client, a leading e-commerce platform offering a wide range of products in categories, we are looking for an Italian Customer Care Agent to join their dynamic team.
As an Italian Customer Care Agent, you will be the primary point of contact for our client’s Italian-speaking customers, providing support and assistance via email, chat and phone. Your goal will be to ensure customer satisfaction by handling inquiries, resolving issues, and maintaining a positive brand image.
Key Responsibilities:
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
- Provide accurate information about our products, services, and policies.
- Resolve customer complaints and issues efficiently, escalating to the appropriate team when necessary.
- Process orders, returns, and exchanges according to company guidelines.
- Maintain accurate customer records and handle sensitive data with confidentiality.
REQUIREMENTS
- Native or fluent in Italian.
- Advanced in English.
- Previous experience in customer service is a plus.
- Strong problem-solving skills.
- High level of empathy, patience, and a customer-first attitude.
- Flexibility to work shifts, including evenings & weekends.