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Team Leader - Homes Supply Project

Barcelona , Spain

TP Spain

Mandatory:

English Mother tongue

Company

TP Spain

Employment type

Full time

Experience

Mid Level

DESCRIPTION

About the Project

Airbnb has chosen Teleperformance Spain to manage its new Homes Supply (EMEA) program, launching in 2026. This is a strategic win for TP: a global brand, a scalable sales-driven model, and strong long-term growth potential. The program focuses on:

● Host Acquisition: Recruiting new professional hosts across key EMEA markets through proactive outreach and onboarding.

● Account Management: Optimizing existing host portfolios to improve listing quality, increase availability, and drive retention.

● Supply Growth: Directly contributing to inventory expansion and revenue growth within the Airbnb ecosystem.

This initiative positions TP Barcelona as a leading EMEA hub for sales-focused programs and offers significant career growth opportunities.

As Team Leader, you will lead the commercial engine of one of TP’s most strategic new programs. Your responsibilities will include:

Overseeing the full sales cycle across multiple EMEA markets.
Driving outbound pipeline generation and ensuring consistent host acquisition performance.
Leading high-quality consultative engagements with professional property managers.
Collaborating with Airbnb’s Growth and Marketplace teams to refine targeting strategies and optimize outreach cadences.
Building and scaling a high-performing multilingual sales team from the ground up.
Leveraging data-driven insights to improve acquisition workflows and performance.

REQUIREMENTS

English level: Proficient (C1)
Preferred secondary language: Italian, Spanish, or French
Additional languages are a plus
BA/BS degree or equivalent practical experience
Good people skills
Strong presentation, analytical and problem solving skills
A team player with strong leadership, analytical and communication skills
Consultative sales knowledge (BANT) is a plus
Passionate about sales, technology and the internet, with a desire to learn and develop
High emotional intelligence

Desirable Skills

Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information

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