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DESCRIPTION
Overview of tasks:
- Provide mentorship, support, guidance, and career development to team members
- Lead and motivate a team, fostering an environment that encourages problem-solving, critical thinking, and analytical skills
- Establish team goals and work closely with direct reports to develop strategies for achieving results
- Deliver projects involving quantitative analysis, industry research, and strategy development
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication
- Manage day-to-day operations, ensuring consistent quality and productivity across channels to maximize value
- Ensure team performance aligns with relevant service level metrics and adapt quickly to changes in workflows, processes, or product features
- Advocate for users within the market, partnering with global and cross-functional teams to develop comprehensive solutions
REQUIREMENTS
What we expect:
- Ability to lead and motivate employees effectively
- Significant experience in a complex, fast-paced environment with a minimum of 2 years in relevant people management roles
- Strong skills in communication, both written and verbal, and a solid understanding of key performance indicators
- A high level of composure, patience, and a solution-oriented approach to conflicts
- Proficiency in MS Office, particularly Excel
- Strategic thinking with strong analytical and creative problem-solving abilities
- High level of integrity, demonstrated both personally and professionally
- Ability to multitask, prioritize, and adapt quickly to changes
- C1 level proficiency in German language skills
- B2 level proficiency in English
- Ability to work rotating shifts as required
Documents Required:
- A cover letter explaining your motivation and expectations for the role
- An extended Curriculum Vitae
- Proof of qualifications, such as certificates and references