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DESCRIPTION
Are you fluent in German and looking to kickstart or continue your career abroad? Join an international team in Portugal and work with some of the world’s leading tech, e-commerce, or social media brands.
We are currently hiring Customer Support Agents and Content Moderators for well-known global clients. Whether you're helping users with their queries or ensuring online content meets platform guidelines, your role will be vital in delivering a high-quality experience.
Your Responsibilities
Customer Support:
- Respond to customer inquiries via phone, email, or chat
- Assist with orders, payments, technical issues, or account management
- Deliver empathetic and efficient solutions, maintaining high satisfaction
Content Moderation:
- Monitor and review user-generated content to ensure compliance with community standards
- Identify and escalate sensitive or harmful content appropriately
- Help maintain a safe and respectful online environment
REQUIREMENTS
Your Profile
- Native-level German (spoken and written)
- Good command of English (B2 or higher)
- Strong communication skills and customer focus
- Comfortable using computers and online platforms
- Able to handle sensitive or graphic content (for moderation roles)
- EU citizenship or valid Portuguese work permit
- Location: Lisbon, Porto, or other locations in Portugal (on-site roles, some hybrid options available depending on the project)
- Ready for a new professional adventure in Portugal? Apply now and become part of a diverse, energetic team working on exciting global projects.