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Account Manager (German Speaking)

Remote , Germany

Storm Ideas

Mandatory:

German Proficiency

Company

Storm Ideas

Employment type

Full time

Experience

Mid Level

DESCRIPTION

Who We Are

At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognised clients.

Whether we're building innovative products, producing high-impact social content, or designing smarter ways for our partners to work—we’re right at the cutting edge of creativity, technology, and automation.

Embracing Future-Facing Technology

Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!

Role Snapshot

Ready to build lasting client partnerships at the intersection of creativity, strategy, and technology? As our Account Manager, you’ll be the trusted partner for clients, orchestrating cross‑functional teams, shaping standout work, and using smart tools to deliver impact—on time, on brief, and beyond expectations.

What You’ll Make Happen

Own delivery and client satisfaction for 1–2 flagship accounts—be their trusted partner
Report to the Head of Account Management; support teammates while operating autonomously
Learn the ins and outs of each service and workflow; drive continuous improvement for speed and quality, always putting client experience first
Lead and coordinate a client‑dedicated squad across multiple workstreams
Take full ownership of the end‑to‑end client experience; understand every service in depth and jump in to execute when needed
Review creative and operational outputs; give clear, actionable feedback aligned to client strategy and priorities
Align resourcing with project and team managers to ensure the right coverage at the right time
Own day‑to‑day client communications; capture requirements, process feedback, and resolve issues fast
Become the in‑house expert on each client’s brand, programming, audience, and priorities—and advocate for them in every decision
Serve as a team leader focused on performance, insights, and process excellence; raise the bar continuously

REQUIREMENTS

Who You Are

This role is perfect for someone experienced in guiding internal teams and clients alike:

✅ Fluent in German and English—you switch effortlessly between languages across calls, decks, and emails. Ideally, you are native to Germany or have lived there and bring with you a strong understanding of the culture

✅ Meticulously organised with exceptional time management and attention to detail—nothing slips through the cracks

✅ A creative problem‑solver who thinks outside the box and prioritises a brilliant client experience, even under pressure

✅ A natural relationship‑builder who nurtures stakeholders into long‑term partners

✅ Design‑savvy with a strong storytelling instinct—you know what great looks like and how to sell the narrative

✅ Pro with collaborative workflow tools (Airtable, FigJam) and quick to master new ones

✅ Tech‑curious with an aptitude for learning creative and technical processes—comfortable experimenting with AI to streamline and elevate workflows

✅ A clear, confident communicator—concise in writing, credible in the room, and client‑calm under fire

✅ A prioritisation pro who delivers to deadlines without compromising quality

✅ A self‑starter with a high work ethic, ownership mindset, and follow‑through

If this sounds like you, you’ll thrive here—we value outcomes, curiosity, and a growth mindset as much as experience.

Nice to haves

Experience in social media management and knowledge of industry trends / what works online
Creative/digital agency experience

What It’s Like to Work Here

Cutting-Edge Tools & Tech

Work with the latest hardware and software—Windows or Mac—so you're always set up to succeed.

Ideas Welcome, Always

We don’t just say we’re open to ideas—we act on them. Your insights can shape how we work across the company.

Fast, Agile, Adaptive

We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.

Incredible Team, Global Reach

Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity—just be yourself.

Remote-First & Flexible

Fully remote within Germany.

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DESCRIPTION

REQUIREMENTS

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