Belgian jobs abroad
5 job offers found

explore Madrid / Barcelona , Madrid / Barcelona


Customer Service Advisor with Dutch & French - Belgian Mkt open_in_new
explore Madrid / Barcelona , Spain
DESCRIPTION
- Handle incoming calls and provide excellent customer service
- Assist customers with inquiries, issues, and complaints
- Provide accurate and timely information
- Follow company guidelines and procedures
- Work effectively as part of a team
REQUIREMENTS
- C2 level of Dutch/Flemish and French
- B2 level or above of English
- Previous customer service experience preferred
- Excellent communication skills
- Ability to work night shift hours
- Strong problem-solving skills
- Ability to work effectively in a team environment
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification