Backoffice jobs abroad
9 job offers found
Backoffice Specialist with Polish (Welcome Bonus/Relocation) open_in_new
explore Sofia , Bulgaria
DESCRIPTION
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!
For one of our clients – a top provider of digital solutions and AI automation, helping global brands enhance experiences in fintech, high-tech, tourism, and gaming, we are looking for – Backoffice Specialist with Polish (Relocation to Sofia/Bulgaria).
Key Responsibilities:
- Handle player inquiries efficiently via email, tickets, and chat;
- Provide clear, professional, and personalized support to each player;
- Identify recurring issues and report them to the relevant teams;
- Collaborate with colleagues to maintain high-quality support standards;
- Keep records and track player feedback to help improve processes.
REQUIREMENTS
Requirements:
- Fluent in Polish (C1) with good English (B2);
- Strong communication and problem-solving skills;
- Experience or understanding of customer support or backoffice operations;
- Detail-oriented and able to manage multiple cases simultaneously;
- Proactive, team-oriented, and committed to delivering excellent service
