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German Luxury Car Advisor (3 months accommodation & flight) open_in_new
explore Remote , Greece
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DESCRIPTION
German Speaking Customer Advisor, Provide assistance for a respect car manufacturers, while working remote from Greece
Inbound calls, emails, and chats, helping with digital products and applications. Troubleshoot mobile networks, internet connectivity.
Technical support for digital products and services.
Assist customers with inquiries related to Connect, electromobility, and infotainment systems.
Escalate complex issues to Tier 2 support when necessary.
Ensure customer satisfaction by resolving issues efficiently.
REQUIREMENTS
Basic understanding of SIM cards, SD cards, mobile networks, Wi-Fi, and Bluetooth connectivity. You should be comfortable using smartphones and internet apps, and passionate about delivering a good service to your customer.