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Relocation package

Included

Company

Workster

Employment type

Full time

Experience

Entry level

On-site

DESCRIPTION

Workster partners with a major outsourcing company in Portugal to find experienced Turkish Customer Care Specialists to work in Lisbon, Portugal. The successful candidates will support customers for different industries and brands.

Your Role

Support Turkish-speaking customers over phone, email and occasionally chat

Achieve your weekly and monthly targets as part of a multicultural team

Provide exceptional customer experience

Represent your brand professionally and with dedication

Document each interaction in a dedicated CRM system

Act as a key participant within the internal team and wider organization by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department

REQUIREMENTS

Native (C1+) level of Turkish

Willingness to relocate to Portugal or based there

Good level of English (B2)

Experience in Customer Support is an advantage

Strong ability to work independently and as a team player

Problem-solving and critical thinking skills

Adaptable and flexible, demonstrating the ability to work with process and information changes

Strong working knowledge of external systems and PC-based internet and software applications

Ability to provide required documentation (ID/Passport, Birth Certificate)

EU passport or valid Portuguese residency permit

OFFER

Attractive salary & benefits

Relocation package + accommodation from day one

Private health insurance

Work with world-renowned global brands

Multicultural team & modern office in the heart of Lisbon

Step into a vibrant city and a career you’ll love — this is your time to shine!

SKILLS

Problem-Solving

Customer Support

Customer Experience

Be one of the first to apply