Solutions Consultant (Danish and English)

Solutions Consultant (Danish and English)
Sofia, Bulgaria
Salary: €2200 gross per month

Employer: Support team for one of the world’s biggest search engines

What’s Offered:

• Paid training and relocation support (travel, housing help, rent)
• Career growth opportunities and stable employment
• Additional health insurance
• 50+ perks and benefits
• Friendly, international work environment
• Relocation assistance provided

Key Responsibilities:

• Provide professional product support via phone, email, and chat
• Use CRM and ticketing tools to resolve issues quickly and accurately
• Meet targets for response time, resolution, and satisfaction
• Collaborate with team members and share knowledge
• Stay up to date with training and product updates

Requirements:

• Fluent in Danish and English
• Strong communication and customer service skills
• Able to follow structured processes and use support tools effectively
• Fast learner, adaptable, and calm under pressure
• Team-oriented and motivated by customer satisfaction