As a Telesales & Sales Support Agent, you'll play an important role in supporting our business partners, combining sales administration with proactive customer engagement.
This is a varied role where you'll split your time between sales support and telesales, helping businesses find the right solutions while ensuring a smooth and positive customer experience.
We're looking for someone who enjoys connecting with people, has a natural flair for sales, and is organised and detail-oriented.
It's not just about hitting sales targets! We believe in building genuine relationships, having meaningful conversations, and delivering excellent service. If you're motivated, customer-focused, and enjoy a mix of sales and administrative responsibilities, this could be the perfect opportunity for you!
The responsibilities:
- Initiate high-quality conversations with key decision-makers.
- Build trust and identify customer needs through a consultative sales approach.
- Handle objections professionally and guide customers towards suitable solutions.
- Drive upselling and cross-selling opportunities to maximise customer value.
- Follow up on contracts and complete a variety of sales support and administrative tasks.
- Support partner campaigns and maintain strong customer relationships.
- Meet or exceed individual and team sales targets.
- Accurately record customer interactions in CRM systems and provide feedback to improve sales strategies.