Remote German Customer Support at Mercedes with Relocation

Mandatory
German
Optional
EnglishAdvanced

DESCRIPTION

We are looking for German speakers to provide high-quality customer service for Mercedes-Benz in  Greece


About the Company

Mercedes-Benz: global leader in car high-end design and manufacturing brands.

 

✨ Your responsibilities

  • General inquiries on car documentation (e.g. service history)
  • Book appointments with a Dealerships and Recall
  • Details on dealerships
  • Warranty coverage
  • Breakdown assistance on location (technician sent to location)
  • Recovery assistance (vehicle transported to the dealership)
  • Car app utilization, questions, and troubleshooting 
REQUIREMENTS

✅ Your Profile

  • German proficiency is mandatory and fluent English
  • Customer-oriented and a results-driven approach
  • Strong communication, problem-solving, and active listening skills
  • Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
  • Being passionate about the automotive industry is a plus, but not mandatory
OFFER

❤️ Benefits

  • Full-time position
  • Extra incentives and over-achievement bonus
  • Real growth opportunities to advance in your career
  • Team building and outdoor activities organized by the employee
  • Affordable lunch at the office canteen
  • Free language courses
  • Health insurance from day 1

Full relocation package:

  • Accommodation
  • Flight ticket
  • Airport transfer when you arrive
  • Once per year, you will get a flight ticket to visit your home country
SKILLS
Assistance
Information Technology

ARE YOU THE PERFECT CANDIDATE?

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